Administrative and Operational Team

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Alexandra

Practice Manager

Alexandra is a friendly and approachable person who loves helping people. She has had many years of customer service experience working in tourism and retail. She has a Certificate III in Business Administration (Medical). 

 

Alexandra speaks basic Greek in addition to English.

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Sim

Practice Manager

Bachelor of Psychological Science (UNSW)

Sim is a motivated and friendly individual with a passion for patient care. She has worked in various healthcare settings and was an experienced store manager prior to joining the SMSG team. With a great interest in the healthcare industry, she is currently studying an Advanced Diploma in Leadership & Management, in addition to a Certificate IV in Health Administration.


Sim speaks Cantonese as well as basic Mandarin in addition to English.

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Zhereen

Practice Manager

Bachelor of Arts (Asian Studies and International Business) (UNSW)

Zhereen is a friendly and motivated individual who is always willing to help and listen. She is interested in healthcare and had previously work in retail and logistics industry before joining our SMSG family. She is currently completing her Masters of Banking and Finance at Macquarie University.

Zhereen speaks fluent Cantonese and Mandarin in addition to English.

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Natasha

Deputy Practice Manager

SMSG Foundation Champion Awardee 2018

Natasha is friendly with charming personality. She is a local resident and is always willing to help in any way she can. She has great experience working in medical centre.

 

Natasha speaks fluent Greek in addition to English.

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Lauren

Practice Manager

Lauren is a friendly and responsive team member. With a  passion for sports and loves being involved in a hard working team environment. Lauren is currently studying a Bachelor of Nursing at the University of Wollongong and has a strong desire for developing person centred relationship for all patient and family members. She has a desire to continue her studies into Midwifery in the near future.

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Angelyn

Senior Support Officer (SSO)

Bachelor of Science (Biochem & Molecular Biology) (USyd)
Diploma in Biomedical Sciences (S'pore)

Angelyn is friendly and calm. Being a science graduate, Angelyn is able to multi-task with solid problem solving skills . She is highly interested in healthcare and has previously worked in retail and hospitality industry before joining our SMSG family.

 

Angelyn speaks fluent Bahasa and Hokkien in addition to English.

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Carolyn

Patient Support Officer (PSO)

Bachelor of Medical Science and International Studies (UTS)

Carolyn is an approachable person who is always willing to help and listen. She had recently completed the Bachelor degree in Medical Science and International Studies (Major in French) from UTS.


Carolyn speaks conversational French and fluent Indonesian in addition to English.

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Cathy

Patient Support Officer (PSO)

SMSG Quiet Achiever Awardee 2018

SMSG PSO of the Year Awardee 2021

Cathy has worked in various medical centres prior to joining Earlwood Medical Centre.  She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being.  She is friendly and always willing to assist.  

Cathy is a local resident and speaks fluent Italian in addition to English.

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Chloe

Patient Support Officer (PSO)

Chloe is an enthusiastic and highly motivated individual, currently studying a Bachelor of Health Science at the Australian Catholic University. With a background in customer service and tutoring HSC students, she aspires to become an Occupational Therapist as she has a passion in assisting others.

Chloe speaks basic Mandarin in addition to English.

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Michelle

Patient Support Officer (PSO)

Bachelor of International Studies (Major in Chinese Studies) (Macquarie University)

Michelle is friendly, conscientious and always willing to help. She had completed a degree in International Studies from Macquarie University.

Michelle speaks conversation Cantonese and basic Mandarin in addition to English.

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Natalie

Patient Support Officer (PSO)

Bachelor of Medical Science (UNSW) 

Natalie is a friendly and caring individual with a passion for healthcare. After graduating from UNSW with a Bachelor of Medical Science, she is studying Bachelor of Health Science at the University of Sydney and wishes to be a health care practitioner in the future.

Natalie speaks fluent Cantonese and Mandarin in addition to English.

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Sharon

Patient Support Officer (PSO)

Sharon is a caring and approachable individual, who is currently finishing her Bachelor of Science and Advanced Studies (Psychology and Mathematics major). She has considerable volunteering experience and is passionate about helping others. She hopes to become an allied health professional who can leave a positive impact on people's lives. 

Sharon speaks Cantonese in addition to English.

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Vinza

Patient Support Officer (PSO)

Vinza is an outgoing, caring person. She loves spending time with her family and enjoys being an amateur photographer during her time off.


Vinza has worked in the medical field for over a decade and has always gravitated towards helping others with empathy, sympathy and with a can do attitude.

Vinza speaks basic Italian in addition to English.