Administrative and Operational Team

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Alexandra

Practice Manager

Alexandra is a friendly and approachable person who loves helping people. She has had many years of customer service experience working in tourism and retail. She has a Certificate III in Business Administration (Medical). 

 

Alexandra speaks basic Greek in addition to English.

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Sim

Practice Manager

Bachelor of Psychological Science (UNSW)

Sim is a motivated and friendly individual with a passion for patient care. She has worked in various healthcare settings and was an experienced store manager prior to joining the SMSG team. With a great interest in the healthcare industry, she is currently studying an Advanced Diploma in Leadership & Management, in addition to a Certificate IV in Health Administration.


Sim speaks Cantonese as well as basic Mandarin in addition to English.

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Zhereen

Practice Manager

Zhereen is a friendly and motivated individual who is always willing to help and listen. She is interested in healthcare and had previously work in retail and logistics industry before joining our SMSG family. Zhereen is in her final stage of completing her BA in Asian studies and International Business at UNSW.

Zhereen speaks fluent Cantonese and Mandarin in addition to English.

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Natasha

Deputy Practice Manager

SMSG Foundation Champion Awardee 2018

Natasha is friendly with charming personality. She is a local resident and is always willing to help in any way she can. She has great experience working in medical centre.

 

Natasha speaks fluent Greek in addition to English.

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Lauren

Deputy Practice Manager

Lauren has had a passion for sports, where she plays for her local basketball team. She has previously worked in retail and hospitality before joining our SMSG family. With a strong desire to help patients and families, she is currently studying a Bachelor of Nursing at the University of Wollongong. 

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Angelyn

Senior Support Officer (SSO)

Bachelor of Science (Biochem & Molecular Biology) (USyd)
Diploma in Biomedical Sciences (S'pore)

Angelyn is friendly and calm. Being a science graduate, Angelyn is able to multi-task with solid problem solving skills . She is highly interested in healthcare and has previously worked in retail and hospitality industry before joining our SMSG family.

 

Angelyn speaks fluent Bahasa and Hokkien in addition to English.

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Cathy

Patient Support Officer (PSO)

SMSG Quiet Achiever Awardee 2018

Cathy has worked in various medical centres prior to joining Earlwood Medical Centre.  She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being.  She is friendly and always willing to assist.  

Cathy is a local resident and speaks fluent Italian in addition to English.

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Chloe

Patient Support Officer (PSO)

Chloe is an enthusiastic and highly motivated individual, currently studying a Bachelor of Health Science at the Australian Catholic University. With a background in customer service and tutoring HSC students, she aspires to become an Occupational Therapist as she has a passion in assisting others.

Chloe speaks basic Mandarin in addition to English.

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Jasmin

Senior Support Officer (SSO)

Bachelor of Science (Medical Science) (USyd)

Jasmin has always taken a great interest in the medical field, hence finished a degree in Bachelor of Medical Science at University of Sydney and currently taking up postgraduate studies at University. She is eager to provide patients with the best care and assistance as possible.

Jasmin speaks fluent Mandarin in addition to English.

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Katrina

Patient Support Officer (PSO)

Bachelor of Psychological Science (University of Wollogong)

Katrina is an empathetic individual with a passion in helping people. She has a Bachelor of Psychological Science from the University of Wollongong and is currently studying a Diploma of Counselling at TAFE. With a background in customer service and allied health administration, Katrina cares deeply about the community.   
 

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Kelly

Patient Support Officer (PSO)

Kelly is a friendly, motivated and responsible individual with an interest in science and health. She is currently studying nursing at the University of Technology Sydney.

 

Kelly speaks Cantonese as well as conversational Mandarin in addition to English.

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Michelle

Patient Support Officer (PSO)

Bachelor of International Studies (Major in Chinese Studies) (Macquarie University)

Michelle is friendly, conscientious and always willing to help. She had completed a degree in International Studies from Macquarie University.

Michelle speaks conversation Cantonese and basic Mandarin in addition to English.

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Nikki

Patient Support Officer (PSO)

Diploma in Early Childhood Education and Care 

Nikki had worked in hospitality for 10 years before moving into the early childhood education and care sector for further 9 years, working with children aged 6 weeks to 6 years. It was a career that aligned with her personality, values and the joy of bringing people together. She is currently studying a certificate III in Business Administration (Medical).

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Vanessa

Patient Support Officer (PSO)

Bachelor of Science (USyd)

Vanessa is a friendly and considerate individual. She has extensive experience working with different patients and client groups in various hospitals and medical services in Sydney before joining the SMSG family. She is always trying her best to assist patients regardless of the difficulties she might face.

 

Vanessa speaks Mandarin in addition to English.

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Vinza

Patient Support Officer (PSO)

Vinza is an outgoing, caring person. She loves spending time with her family and enjoys being an amateur photographer during her time off.


Vinza has worked in the medical field for over a decade and has always gravitated towards helping others with empathy, sympathy and with a can do attitude.

Vinza speaks basic Italian in addition to English.