Administrative and Operational Team

Natasha Athanasoulas

Chief Support Officer (CSO)

SMSG Foundation Champion Awardee 2018

Natasha is friendly with charming personality. She is a local resident and is always willing to help in any way she can. She has great experience working in medical centre and she speaks fluent Greek in addition to English.

Chessa Mae Aspa

Senior Support Officer (SSO)

Bachelor of Science in Nursing (Cebu Doctors' University, Philippines)

SMSG PSO of the Year Awardee 2020

Chessa has extensive experience in handling medical insurance claims. She has also worked as a nurse for 4 years in Medical-Surgical Ward, Intensive Care Unit and Coronary Care Unit. She is friendly, approachable and is passionate about helping other people.

Chessa speaks English, Tagalog and Cebuano.

Cynthia Huynh

Senior Support Officer (SSO)
 

SMSG PSO of the Year Awardee 2019

Cynthia is a compassionate, determined and responsible individual who is always willing to help anyone in need. She has a great interest in the medical fields and hence is currently studying Diagnostic Radiography at The University of Sydney.

Cynthia is fluent in English and Cantonese as well as basic Mandarin.

Jasmin Huang

Senior Support Officer (SSO)

Bachelor of Science (Medical Science) (USyd)

Jasmin has always taken a great interest in the medical field, hence finished a degree in Bachelor of Medical Science at University of Sydney and currently taking up postgraduate studies at University. She is eager to provide patients with the best care and assistance as possible.

Jasmin is fluent in Mandarin in addition to English.

Alexandra Gittany

Patient Support Officer (PSO)

Alexandra is a friendly and approachable person who loves helping people. She has had many years of customer service experiences working in retail and tourism before joining SMSG. She is also currently completing Certificate III in Business Administration (Medical). 

Angelyn

Patient Support Officer (PSO)

Bachelor of Science (Biochem & Molecular Biology) (USyd)
Diploma in Biomedical Sciences (S'pore)

Angelyn is friendly and calm. Being a science graduate, Angelyn is able to multi-task with solid problem solving skills . She is highly interested in healthcare and has previously worked in retail and hospitality industry before joining our SMSG family.

Angelyn is fluent in English, Bahasa and Hokkien.

Cathy Gazzana

Patient Support Officer (PSO)

SMSG Quiet Achiever Awardee 2018

Cathy has worked in various medical centres prior to joining Earlwood Medical Centre.  She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being.  She is friendly and always willing to assist.  

Cathy is a local resident and speaks fluent Italian in addition to English.

Jano Tam

Patient Support Officer (PSO)

Bachelor of Arts (Fashion and Textiles) (HKPolyU)
Master of Arts (Fashion Merchandising) (HKPolyU)

Jano is a friendly, reliable and motivated individual who is willing to help and learn. With a postgraduate master degree, Jano has solid analytic skills in market and production research. She has previously worked in fashion design and international merchandising industry before joining our SMSG family. 

In addition to English, Jano speaks fluent Cantonese and Mandarin.

Kelly Su

Patient Support Officer (PSO)

Kelly is a friendly, motivated and responsible individual with an interest in science and health. She is currently studying nursing at the University of Technology Sydney.

Kelly is fluent in English, Cantonese as well as conversational Mandarin.

Lauren Fisher

Patient Support Officer (PSO)

Lauren has had a passion for sports, where she plays for her local basketball team. She has previously worked in retail and hospitality before joining our SMSG family. With a strong desire to help patients and families, she is currently studying a Bachelor of Nursing at the University of Wollongong. 

Shutian Wang

Patient Support Officer (PSO)

Bachelor of Science (Human Nutrition) (Massey University)


Shutian is a responsible, attentive and lovely person. She is also passionate about health and patient care. She has a Bachelor of Science degree in Human Nutrition with a minor in Media Studies. She has worked in universities and customer services before joining the SMSG family.

Shutian speaks English, Mandarin and Hokkien.

Sim Yang

Patient Support Officer (PSO)

Bachelor of Psychological Science (UNSW)

Sim is a motivated and friendly individual with a passion for patient care. She has worked in various healthcare settings and was an experienced store manager prior to joining the SMSG team. With a great interest in the healthcare industry, she is currently studying an Advanced Diploma in Leadership & Management, in addition to a Certificate IV in Health Administration.


Sim is fluent in English and Cantonese as well as basic Mandarin.

Sunny Chao

Patient Support Officer (PSO)

Bachelor of Commerce (UOW)

Sunny is a driven and positive person, she has a Bachelor of Commerce - International Business and Management from UOW, with experience working in both medical and aviation fields. She has a passion to assist and ensure the well-being of others. Recently returning to the workforce after maternity leave, Sunny is particular in touch with caring for kids and babies.

Sunny speaks fluent English and Mandarin

Zhereen Lam

Patient Support Officer (PSO)

Bachelor of Arts (Asian Studies and International Business) (UNSW)

Zhereen is a friendly and motivated individual who is always willing to help and listen. She is interested in healthcare and had previously work in retail and logistics industry before joining our SMAG family.

Zhereen is fluent in English, Cantonese and Mandarin