Confidentiality Statement

All staff across our centres completely abide by the Privacy and Personal Information Protection Act 1998 and Health Records and Information Privacy Act 2002. We will not disclose your personal health information to any third party unless:

  • You have consented to the disclosure; or

  • This disclosure is necessary because you are at risk of harm without treatment and you are unable to give consent - for example you might be unconscious after an accident; or

  • Your doctor is legally obliged to disclose the information (eg, notification of certain infectious diseases or suspected child abuse, or a subpoena or court order); or

  • There is an overriding public health and safety interest in the release of the information.


This is one of the reasons why, except for under exceptional circumstances pre-arranged with the doctor, the practice is unable to give out test results over the telephone.

Doctor Taking Notes